Frequently Asked Questions

What if I receive damaged / wrong product ?

Contact Us in Office timing (Mon-Friday 09:00 Am to 05:00 Pm) via 0333-052-9002 OR Email at missrose.com.pk@gmail.com. We'll replace it as soon as possible.

Is there any Return Policy?

Yes, We Accept Returns within 7 Days After Delivery. You'll get 100% Cashback If Product is not as described.

How many Days it will take for Delivery?

Your Parcel will be at your door-step within 3 - 5 Working Days. If You Order Now

What If I didn't received any confirmation message?

If Thank You message appears after submitting your Order information - then the order is confirmed and please expect 3 - 5 working days for delivery.

Your Products are Original?

YES, Missrose.com.pk store is authorized to sell 100% ORIGINAL & GUARANTEED products in Pakistan.

How to select my shade? I don't know my skin tone

Kindly reach out to us on WhatsApp at 03330529002. Our customer care team will guide you in selecting the appropriate shade.